Securus Technologies is a ccompany with a grand vision – to “develop products that make prisons safer, more efficient, and most importantly that enable inmates to transition into viable citizens once released.” Unfortunately, 18 year old allegations of wrongdoing against one of the main carriers in their purview, inmate communications provider Global Tel Link (GTL)by the Louisiana Public Service Commission has put their vision on shaky ground. GTL is charged with several acts of ethical and actual malfeasance related to outbound telecom services provided to inmates in the Louisiana Department of Corrections.
To combat this, several important steps have been taken by Securus, the first of which is a review of the allegations against GTL and a series of press releases, reveals PR Newswire, starting with this one and set to continue over the next six months. They have also voluntarily become accredited by the Better Business Bureau [BBB] and received an A+ rating for their commitment in addressing these and other potential customer concerns.
“Our business’ mission is a lot more than making money,” states Richard A. (“Rick”) Smith, Chief Executive Officer of Securus Technologies. “It is to serve all of our customers with their best interests at heart – in the right way.”