The field of inmate communications is highly competitive, and many new companies are surfacing regularly to grab the significant market share of this multi-billion dollar industry. One of the enterprises that are known for offering reliable and economical services in the correctional industry is Securus Technologies. The company was founded in the year 1986 with the aim to transform the correctional industry and offer cutting-edge inmate communications and correctional technology.
Securus Technologies has a research and development wing based in Dallas, which focused on developing new technologies to provide better services to the end users. Presently, the company serves more than 1.2 million inmates across the United States, Canada, and the District of Columbia. Over 2,600 correctional facilities use Securus Technologies’ services, and they are more than happy with the services they receive. In the past few years, Securus Technologies to continue to develop its services and innovate existing and new products have invested over $600 million for research and development. The company has over 70 patents to its name and continues to acquire new licenses to expand its service portfolio.
I have used the Securus Technologies’ services for many years now and feel that it is one of the most reliable firms in the inmate communications industry. As a law enforcement officer, I completely relate to the press release published by the company online, where the law enforcement officers have praised the company for its products and services. The investigative solutions offered by the firm helps the law enforcement agencies to protect the civilians and keep the criminals in check. I feel that Securus Technologies is contributing majorly to the development of a better and more secure society. I hope that the company continues to develop new products and services that would help inmates get connected to their loved ones and law enforcement agencies to protect the civilians.
Securus Technologies is one of the premier providers of inmate communication technologies. In the last three to four years, it has introduced some of the most ground-breaking technologies. Perhaps, the ConnectUs Automated Forms and Grievance Application is a perfect addition to a range of revolutionary software. As the name suggests, ConnectUs allows prisoners and prison authorities to streamline the process of form filings using a digital network.
Traditionally, prison system have relied on extensive paperwork where prisoner fill thousands of paper applications every month. These paper applications cover everything from legal filings, medical checkups, facilitation services and permission for family visits etc. Considering that each prisoners may file multiple paper filings, it usually took a lot of effort and time for prison authorities to process each application. In fact, the large amount of filings not only delayed the response but many files were lost in heaps of paperwork. As a result, there was no way for prisoners to know the status of their application unless someone informs them.
ConnectUs is changing the dynamics of prison communication by allowing prisoners to fill forms using the online application. Not only will it save time, but prisoners will also be able to check the status of their application in real-time. As for prison authorities, such applications will allow them to process each request quickly without ever loosing any application.
Initial results from Securus Technologies revealed that the company is processing an average of 13.8 applications per prisoner every month. It also means that the prison authorities saved 65% of their time. Whereas, these time savings may not seem much, but prison officials understand that it means thousands of dollars in savings, time management and a happy staff. Already, rave reviews from all over the United States are pouring in from different prisons that are actively using it to serve their prison communities.